# Customer Support

![](https://391276769-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FLSwW6dCEVmRBvFDvexi6%2Fuploads%2FIdhPJoOTcj2YMBnsiPgy%2Fcustomersupport.png?alt=media\&token=1e0b5b60-8d4d-4d1f-9050-23f0c76f50ab)

## There is customer support for HopiumSwap!

If you're experiencing issues,

1. First check [the troubleshooting page](https://hopiumswapinfo.gitbook.io/FunPump/hopiumswap/help/troubleshooting) for your error code
2. If you can't find a solution, try reaching out in your local [Telegram group](https://t.me/HopiumSwapExchange).
3. Send us an email @ <HopiumSwap@protonmail.com>

{% hint style="danger" %}
Admins will NEVER send you a direct message. If anybody approaches you directly on e.g. Telegram pretending to represent customer support, please block them and report as spam.
{% endhint %}

{% hint style="danger" %}
**NEVER, under any situation, should you ever give someone your private key or recovery phrases. Immediately block and report anyone that asks for them.**
{% endhint %}
